Refund policy

Non-returnable items

You have the right to cancel an order before shipping or return within 14 days of receiving your items inline with your consumer rights. 

This applies to unopened and unused products only. 
If you request a return or refund you must stipulate wether the product is opened or unused in the request or your return request will be declined  

We do not supply or refund any returns shipping costs.

We recommend that you use a recorded or signed for option as we are not responsible for any parcels lost in transit.

Once we receive your parcel we will inspect to check its not been used if it hasn't we will refund or exchange but if it has we will be unable to accept the return and it will be returned back to you.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.